Free UK delivery on orders over £100

Terms and Conditions


Terms & Conditions

These terms and conditions apply to the use of the websites owned and operated by Earthbound Organics. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us at sales@earthbound.co.uk.

DEFINITIONS

"Earthbound Organics" refers to Earthbound Organics Company based at; The Old Toll House, Dolau, Llandrindod Wells, Powys LD1 5TL. "website" refers to the website owned and operated by Earthbound Organics, including but not restricted to www.earthbound.co.uk

"net order value" is the total value of the order after deduction of any discounts, deals or special offers but before the deduction of any vouchers issued by "Earthbound Organics". The net order value is used to calculate carriage and delivery charges.

COPYRIGHT

The copyright to the contents of this website belongs to Earthbound Organics. Users may download, view and print materials for their own personal, non-commercial use. The contents must not be used for commercial or business purposes without prior written permission from Earthbound Organics.

GENERAL CONDITIONS

All orders for goods shall be subject to these terms and conditions. No variation of these terms and conditions shall apply unless agreed in writing by Earthbound Organics.

Earthbound Organics guarantee that all goods on offer are as described on the website and are fit for their intended purpose. Should any product fail to meet our high standards it will be replaced immediately. This does not affect your statutory rights.

Orders can only be accepted from customers who are 18 years or older. If you are under 18 years of age you are welcome to browse our website but regret that we are unable to accept any order from you.

PAYMENT

Payment for goods ordered can be made by any major credit card or debit card or Pay Pal

In the event of payment being declined by your card issuer, Earthbound Organics shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch.

DELIVERY METHODS - UK MAINLAND

In general orders are despatched within 2 days after they are received, however at busy times this may not be possible. Please therefore allow one week for delivery within the UK and up to a month worldwide.

Orders sent by Courier need to be signed-for on delivery unless you give us special instructions to leave the goods without them being signed for. Where such a request is made, Earthbound Organics cannot accept responsibility for any loss of or damage to the delivery.

Delivery charges to UK mainland addresses will be charged as seen here.

DELIVERY CHARGES AND METHODS - OVERSEAS

Orders to overseas locations are subject to delivery charges as set out here.

Please note: We do not accept responsibility for non-delivery of orders when delivered to addresses outside of the European Community.

TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE

Recipients of orders sent to destinations outside the EEC (including the Channel Islands) are responsible for any local taxes that are due on the goods.

SENDING AN ORDER AS A GIFT

To send an order as gift: When you enter the checkout process you have the opportunity to supply a seperate recipient name and delivery address. You are then able to supply a gift message for the recipient.

The invoice will be sent seperately to the card holders (your) address.

CANCELLATION OF ORDER

Under the Distance Selling Regulations, all UK customers have the right to cancel orders within seven working days following the day of receipt of the goods. You must notify us in writing to exercise this right. A refund for their cost of the goods including original delivery charge will be made to your credit/debit card. Customers are responsible for the cost of returning the goods to Earthbound Organics.

 

Goods should be returned to Earthbound Organics, The Old Toll House, Dolau, Llandrindod Wells, Powys, LD1 5TL United Kingdom in their original packing and in their original condition.

Earthbound Organics will not accept any responsibility for loss or damage to goods returned until they are received at our above address, and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system.

RETURN OF GOODS WHICH ARE NOT REQUIRED

Earthbound Organics will refund or replace any products if:

1. They were purchased direct from us within the last 28 days
2. They are returned to us in their original, unopened and in resaleable condition
3. They are returned with the original receipt

Customers are responsible for the cost of returning the goods to Earthbound Organics. Please note, we do not refund any carriage charges paid. This does not affect your statutory rights.

 





LINKS

Earthbound Organics website may contain links to other sites. Such links do not imply any endorsement of other sites, and Earthbound Organics bear no responsibility for their content. Other website operators wishing to establish a link with any Green People website should send a request to sales@earthbound.co.uk

LEGAL NOTICE

This website and these terms and conditions are governed by the laws of England and Wales. Any disputes arising from this website shall be resolved by the English Courts